Let me get this right, medical provider: your system can't fit my whole name (party like it's 1995!), the credit card must match that truncated name (Christop? At least most of those brain-dead systems use the cooler Christoph. So continental), I can't pay by phone, and you are going to charge extra for me to send a check (which I will have to go to the bank to get because I haven't written a check in 3-4 years)?
Yep, says the chatbot, that is correct.